Frequently Asked Questions

Q? What causes algae?


Algae constantly enters the pool and can be brought in by various elements such as wind, rain, even swimsuits and pool equipment. An algae bloom can occur overnight in the right conditions. These conditions include out of balance water, warm temperatures, sunlight and presence of nitrates and/or carbon dioxide. Of course, a lack of proper circulation, filtration and sanitation may be the primary cause of the algae.

Q? How long should I backwash?


Until the clear water comes out of the discharge hose, usually about 1-2 minutes.

Q? When should I backwash my filter?


For sand filters every two weeks is sufficient. Diatomaceous earth filters (D.E) should be backwashed every three weeks, but keep in mind to recharge your filter with the D.E. powder once complete.

Q? What is stabilizer and what does it do?


Stabilizer, Cyanuric acid, helps protect chlorine from the sun and helps to maintain the chlorine balance in your pool.

Q? How long should I run my pool timer in the summer?


One hour for every 10 degrees it is outside

Q? What should the pool levels be?

  • pH: 7.2 - 7.8
  • Chlorine: 1.0 - 2.0 ppm
  • Total Alkalinity: 80 - 120 ppm
  • Calcium Hardness: 180 - 220 ppm
  • Cyanuric Acid: 40 - 80 ppm
  • Total Dissolved Solids: below 2000 ppm

Q? What type of pool cleaner do you recommend?


There are four main types of pool cleaners: manual, suction side, pressure side, and robotic.  Manual is just cleaning your pool with a hand operated vacuum.  Suction side cleaners operate off of the suction from your pump and draw the dirt into the filter.  These generally only clean the bottom of the pool well.  Pressure side cleaners stir up the dirt for your filter to catch.  We prefer robotic cleaners as they have their own pump and filter built in reducing the demand on your filter.  They also will climb above the water line thoroughly cleaning the walls and they can be used independently from the pool pump. All of these methods work with both above-ground pools and inground vinyl pools, and other types of inground pools.

Q? What is cyanuric acid / stabilizer / conditioner, and do I need it?


All three names are the same product just with different packaging.  It is used to keep the chlorine from decomposing or burning off to fast.  Without cyanuric acid it will be very hard to maintain a constant chlorine level and usually will be indicated with green algae in the corners and crevices.

Q? How do I automate my pool?


Automating your pool can be anything from a automatic chlorine dispenser, to a salt water chlorine generation system, to an all out system with all equipment including pumps, heaters, blowers, lights, valves, and water features all controllable from either an indoor panel or a hand held remote control

Q? Are chlorine tablets ok to use in my pool?


When used properly they are safe to use in any pool.  They should NEVER be used in any skimmer as they can cause extensive damage to the underground plumbing lines.

Q? Can my underwater lights leak?


Under water lights can and do leak. Especially the conduit that runs from the light niche to the junction box. Filling the opening of the conduit, in the back of the light niche with putty, silicone or caulk is a way to fix this problem